Define the right problem, deliver the right digital transformation: How to be in the top 16% of transformation leaders.
Digital Transformation is problem solving, whereby you aim to transform your business in order to reach an outcome that is not attainable by staying complacent. Your goal is the result, your problem is the barrier to getting there. The concerning statistics as...read more
The purpose of asking the 7 questions is to see what requires improvement within the business. By asking the seven questions regularly, a business owner can move past their own biases and identify the gaps in their own knowledge and determine where they need assistance.read more
More than 170,000 people. Over 2,700 sessions. Expert panels, case studies and keynote speakers. And, of course, world-changing announcements for businesses using the world’s leading customer relationship management (CRM) platform, Salesforce.read more
Using data in marketing and profit are intrinsically linked. A study by McKinsey and Company shows how businesses that have used big data and analytics have five to six per cent high productivity and profitability.read more
We are spending more time than ever online. A recent study of UK consumers found that the average person spends more than 24 hours online every week.read more
Sales Cloud’s artificial intelligence (AI) feature makes the world’s leading Customer Relationship Management (CRM) platform more powerful – and an even greater asset to your business.read more
Marketing Cloud is the marketing platform of Salesforce’s Customer Relationship Management (CRM) system that primarily assists small and medium enterprises (SMEs) get the most from their marketing efforts by better segmenting audiences and helping them improve engagement.read more
If you have been in business for the past few years, you have probably heard the term ‘customer experience’. It’s time to discover what the new sales and marketing buzzword really means.read more
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